MedWise interruption

Incident Report for AnewHealth External

Resolved

MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.
Posted Dec 07, 2021 - 15:15 EST

Update

Some users have reported problems finding certain medications in MedWise. We are currently working diligently to resolve the issue.
Currently, most users are experiencing normal operation.

For those continuing to experience issues, or urgent concerns, please contact your dedicated liaison.
Posted Dec 07, 2021 - 13:58 EST

Identified

We are aware of an issue that is currently affecting MedWise. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more.

For other or urgent concerns, please contact your dedicated liaison.
Posted Dec 07, 2021 - 13:24 EST
This incident affected: MCS - MedWise Clinical Solutions.