MedWise Performance Issues

Incident Report for AnewHealth External

Resolved

As of 2:53 PM ET on July 23, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.

Posted Jul 23, 2026 - 15:11 EDT

Identified

We are aware of an issue that is currently affecting MedWise caused by a vendor. At this time users can't create new documents.

The vendor is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more information.

For other or urgent concerns, please contact your dedicated liaison.

Posted Jul 23, 2026 - 13:35 EDT

This incident affected: Medwise (MCS - MedWise Clinical Solutions).