MedWise Sandbox not functional

Incident Report for AnewHealth External

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 08:58 EST

Identified

We are aware of an issue that is currently affecting the MedWise Sandbox function used for simulating medication changes. Users are currently unable to launch the Sandbox; however, all other features are operational.

Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more.

For other or urgent concerns, please contact your dedicated liaison.

Posted Nov 17, 2023 - 10:30 EST

This incident affected: MCS - MedWise Clinical Solutions.